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Contact Center

Streamline multi-location office management.

  • A single administration portal simplifies maintenance and gives you full control to remotely manage users, new lines, and extensions for all of your office locations, even international ones.
  • Consolidated billing means one clear and convenient service bill each month, no matter how many locations you have.
  • Immediately reduce international calling charges and IT oversight costs.
  • Eliminate on-premise PBX hardware maintenance and costly visits from specialist technicians—your entire global phone service is supported from the cloud.
  • One connected system keeps your workforce more productive. Remove the barriers created by using disparate legacy systems in each office location.

Power your call center with an easy-to-use, nimble solution.
RingCentral Contact Center offers advanced routing; queuing and distribution; real-time analytics; CTI screen pops; outbound/inbound agent reassignment and much more.

Features you want. Pricing and billing you understand.
Unlike many other cloud contact center solutions, RingCentral Contact Center is a complete end-to-end solution that’s affordable for businesses of all sizes. Best of all, you won’t pay a separate fee per communication channel.

Geographic borders are no longer in the way of doing business.
With RingCentral Global Office, employees located anywhere in the world can all be on the same secure communications network, accessing the same robust business features from a single business phone system. You’re now able to provide a consistent voice, messaging, and collaboration experience across your workforce to increase productivity while reducing your IT overhead.

Workforce Collaboration

A space for shared files

Share files with your Glip teams so they’re easy to find when you need them. You can also instantly start a video conference to share documents and presentations, and collaborate live with team members around the world.

Integrate essential apps

Whether you’re a developer, project manager, marketer, customer support, and more you can use the apps that are vital to your expertise and productivity.

Discover how easy it is to migrate your business phone system into the cloud!

Foster collaboration among your global workforce.

  • Unite and engage employees everywhere with universal access to the same voice, messaging, and conferencing tools from every office, increasing effective and productive communication throughout the workday.
  • Flexible options ensure employees can discuss and collaborate worldwide using any RingCentral-enabled device—mobile, tablet, laptop—and through RingCentral Meetings and all RingCentral integration solutions.
  • Convenient extension calling to any office location is instant and clear, and more secure because it’s all on the same phone system.

Less email clutter

Efficiently collaborate with your teams with real-time messaging and shared calendars, reducing your bloated inbox and time wasted detangling email threads.

Welcome to smart and intuitive teamwork.
In the digital age, it’s an increasing challenge to connect teams due to the rich variety of resources. Glip provides a single, unified team workspace that empowers you to work, communicate, and collaborate faster and more effectively than ever before.

Emails, scattered discussions, and disjointed resources are drastically reduced as teams share conversations, files, tasks, and calendars. Your teams, whether internal or external, can collaborate using their favorite devices anytime, anyplace—all within the Glip team workspace.

Empower your business with RingCentral cloud-based global communications and enjoy unparalleled functionality, reliability, and value for your company.

One source for task management

Collaboration is about getting things done. Glip streamlines efficiency by integrating task and project management, so you keep teams on the same page and on schedule to deliver strong results.

Easily scale your phone system as your global business changes.

  • The RingCentral Global Connect Network was designed to scale globally and built to deliver secure communications with carrier-grade quality, no matter how fast you grow.
  • International numbers are instantly activated, so you can add more as you need them.
  • International extension-to-extension calls are included in your global phone service at no extra cost.
  • Bundled minutes and flat fees provide predictable costs month after month, giving you the flexibility to respond to the pace of business.

Because every interaction matters.
Powered by inContact, RingCentral Contact Center is a multichannel, hosted contact center solution that’s easy to deploy, integrate, and scale. This cloud-based contact center solution connects your business to your customers like never before. Your agents get the data and features needed to deliver professional, effective service, while your customers enjoy better communication and faster response times.

Cloud Phone System

Global Office