X Series
One Cloud Solution for Voice, Meetings, Collaboration, Call Center and More
X Series offers plans which you can mix and match to address your diverse needs in the most cost-efficient manner.
CLOUD PHONE
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Advanced phone features
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Unlimited calling in up to 47 countries
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Secure and reliable
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CONTACT CENTER
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Best-in-class call center features
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Industry-leading analytics
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Easy setup
MESSAGING
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Share & collaborate across messaging platforms
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Upload files
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Store conversation history
MOBILE
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Make and take calls on any device
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Stay connected with texting and chat
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Join online meetings from anywhere
MEETINGS
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High-definition audio and video
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Host up to 100 participants
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Instant screen sharing
X SERIES SMALL BUSINESS PLANS
Essential Cloud Communications
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X2 provides your team with:
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Auto attendant, click-to-dial and call queues
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Desktop and mobile apps
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G Suite, Office 365 / Outlook, NetSuite and Salesforce integrations
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Unlimited calling within 14 countries
X2
$28 / mo. / user
Premium Cloud Communications with Essential Contact Center
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X5 includes X3 capabilities plus:
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Queued and web callback
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Interactive voice response
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Outbound predictive dialer
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Supervisor analytics
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Unlimited calling within 47 countries
X5
$60 / mo. / user
Premium Cloud Communications
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X3 includes X2 capabilities plus:
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Operator switchboard
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Additional storage
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Unlimited calling within 32 countries
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X3
$38 / mo. / user
Premium Cloud Communications With Robust Contact Center
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X6 includes:
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4,000 contact center calling minutes*
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8x8 Expert Connect
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Post call survey
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Customer experience analytics
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Unlimited calling within 47 countries
X6
$115 / mo. / user
X Series is everything your business needs to connect customers and employees
CLOUD PHONE
Secure and reliable business communications
UNLIMITED GLOBAL CALLING
In up to 47 countries
OPERATOR SWITCHBOARD
Quickly transfer callers to the right person
UNLIMITED INTERNET FAXING
Send and receive documents on desktop or mobile
8X8 EXPERT CONNECT
Quickly connect agents with experts at your company
8x8 TEAM MESSAGING
Chat across messaging platforms
HD VOICE
Highest-ranked voice quality for crystal clear calls
CALL RECORDING
Improve customer service and team performance
THIRD PARTY INTEGRATIONS
G Suite, Outlook, Salesforce and more
ANALYTICS
View data-rich dashboards and reports
8x8 MEETINGS
Audio and video conferencing
VOICEMAIL
View and listen to your voicemail on any device
MEDIA STORAGE
Get 1GB, 5GB or 10GB of storage
PREDICTIVE OUTBOUND DIALER
Reduce manual dialing and increase talk time
MOBILE APPS
Work anytime, anywhere using moblile devices
AUTO ATTENDANT
Automatically answers and routes calls
BUSINESS SMS & TEXTING
Send and receive messages on desktop or mobile
INTERACTIVE VOICE RESPONSE
Route callers to the right resource